If your flight is operated by one of our airline partners, their rules will apply. Please note that all airlines have different policies concerning services for passengers with disabilities. Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Please contact Saphir to receive assistance. A mask will be provided to you if you do not have one. Air France offers an array of services tailored to the needs of passengers with disabilities and reduced mobility, such as easy booking procedures, airport assistance, baggage assistance, special equipment … Unaccompanied Minor). Air France Resumes Services to Freetown. Visit aeromexico.com to get information about the programs available for customer's traveling with disabilities.. Air France/KLM. Please contact your local Air Astana office and we will make every effort to meet your needs. Air France was founded on 7 October 1933 as a merger of several French aviation companies. If your trip includes a connecting flight, we recommend you allow a minimum of 1.5 hours transit time between your flights. Air France will assist you throughout your journey. ... information and support for families of children and young people with special needs … Air France offers a range of services under the Saphir brand for people with reduced mobility due to a handicap (locomotor, visual, auditory or mental), due to age, or due to an illness. Consider booking a direct flight in order to ensure a smooth trip and minimize the handling of your wheelchair. Depending on your disability, Air France offers additional services. In order to safeguard your health, special precautions are taken as soon as you arrive at the airport: For your safety, please check to see if you need to travel with a companion and if you need medical clearance. This meal does not contain the following products or their derivatives: grains containing gluten, shellfish, eggs, fish, peanuts, soy, milk, nuts (almonds, walnuts, hazelnuts), celery, mustard, sesame seeds, … Aeromexico. Air France will assist you throughout your journey. You cannot check in online a special needs passenger (ie. For both our customers and ourselves, these values are an affirmation of Air France… Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … It upholds three key values: attention, high quality and pleasure. This meal does not contain the following products or their derivatives: grains containing gluten, shellfish, eggs, fish, peanuts, soy, milk, nuts (almonds, walnuts, hazelnuts), celery, mustard, sesame seeds, … NO, not all the passengers have an Air France … With Air France, you can travel safely and worry-free. In the context of the health situation, Air France has put in place strict measures to welcome you safely. Air France offers an array of services tailored to the needs of passengers with disabilities and reduced mobility, such as easy booking procedures, airport assistance, baggage assistance, special equipment on board, and more. By clicking on Agree, you consent to the use of these cookies. Please contact a Saphir agent to find out more. In order to safeguard your health, special precautions … The network started with destinations across Europe, to French colonies in North Africa and farther afield. "France is in the Air", or the art of French travel, is the promise of Air France's slogan. To do so, you must show proof of residence. Travel by air for people with health issues, handicaps, disabilities or special needs, can be challenging. … Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Its narrow-body fleet consists of all four Airbus A320ceo family variants, while its long-haul operations are served by the Airbus A330, Airbus A350, Boeing 777 and … For more information, please read the Air France, Annuler le changement de pays/region ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, Paris-Charles de Gaulle (CDG) airport guide, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, The cheapest flights over the next six months, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, health measures we have implemented at the airport. You can change your cookie settings at any time. Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. The wheelchairs at your disposal are disinfected every day and between each use. You are also allowed an additional bag which is 23kgs or less and contains your medical equipment. Air France provides a complete service suited to the needs of the youngest globetrotters, including special areas at the airport, games and even tailored meals on board. Air France will assist you throughout your journey. For more information, please read the Air France, Annuler le changement de pays/region ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, Paris-Charles de Gaulle (CDG) airport guide, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, The cheapest flights over the next six months, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. Air France operates a fleet of 216 aircraft. For more information about these services, click on 1 of the links below. In the context of the health situation, Air France has put in place strict measures to welcome you safely. Discover the Air France universe: purchase a ticket, visit our corporate website, and gain access to all AIR FRANCE KLM Group sites. Does Air France offer assistance to passengers with special needs? Air France offers an array of services tailored to the needs of passengers with disabilities and reduced mobility, such as easy booking procedures, airport assistance, baggage assistance, special equipment on board, and more. With Air France… Air France (French pronunciation: [ɛːʁ fʁɑ̃s]; formally Société Air France, S.A.), stylised as AIRFRANCE, is the flag carrier of France headquartered in Tremblay-en-France.It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance. Is your personal mobility temporarily reduced? Use the links below to access the details of France's national contacts, to find out more about its system for inclusive education and to explore publications, country data, projects and news relating to France. Agents accompanying you must wear a mask and gloves. The airline also now offers a new … Is your mobility reduced due to disability, age or illness? And from the 1st of May, on transatlantic flights from Madrid and on medium-haul flights we offer menus free from the 14 main allergens, suitable for the majority of allergies and intolerances. “DPNA (disabled passenger with intellectual or developmental disability needing assistance) is a Special Service Request (SSR) code. SSR codes are used in the airline industry to communicate traveller preferences or needs to airlines. In addition, the flight … This meal does not contain the following products or their derivatives: grains containing gluten, shellfish, eggs, fish, peanuts, soy, milk, nuts (almonds, walnuts, hazelnuts), celery, mustard, sesame seeds, … Air France: Up to two pieces of mobility equipment per physically challenged passenger, including electric wheelchairs. With Air France… If you are a resident of Corsica, you can benefit from special fares from Corsica to some destinations in metropolitan France. In order to safeguard your health, special precautions … You can change your cookie settings at any time. Air France special meals can be ordered on flights longer than 2hrs and 35mins up to 24 hours before departure, Kosher meals require 48 hours notice. International carriers operating outside of the United States are not subject to the Air Carrier Access Act.Before booking a trip with an unfamiliar airline, be sure to study their policies to make sure that your accessibility needs … We also have special meals adapted to the needs of all our passengers. In order to safeguard your health, special precautions … Plexiglas protective screens are installed on the welcome desks dedicated to you. By clicking on Agree, you consent to the use of these cookies. In the context of the health situation, Air France has put in place strict measures to welcome you safely. Special … Air France has announced the resumption of its service to Freetown in Sierra Leone, following a period of cancellation after the airline took a … France joined the Agency in 1996. Air France offers a special “allergen-free” meal which contains traces of peanats and nuts. Yes, all the passengers have an Air France Youth Pass that is valid on the travel date. Seats convert into 6 feet 6 inch long bed positioned on angle for aisle access; seats have massage function and are more private with a suite type layout It’s possible to order the following special meals: … As of 2013 Air France serves 36 destinations in France … Air France offers an array of services tailored to the needs of passengers with disabilities and reduced mobility, such as easy booking procedures, airport assistance, baggage assistance, special equipment on board, and more. The following air travel tips will help make your flight and trip, whether domestic or international, … Visit agentconnect.biz for information about all of the special assistance services available for customer's with disabilities.. Korean Air… You can even receive your boarding pass on your mobile phone for all trips departing from France … Air France will assist you throughout your journey. In addition, the meal provides grains, shellfish, eggs, fish, peanuts, soy, milk, nuts (almonds, walnuts, … Air France offers a range of services under the Saphir brand for people with reduced mobility due to a handicap (locomotor, visual, auditory … Call Centre tel: +7 702 702 44 77, +7 (727) 244 44 77 (Almaty), +7 (717) 258 44 77 (Astana) or send an e-mail to … If you have internet access on your mobile phone, you can use it to check in with Air France. Provided to you if you do not have one to the use of these cookies high quality and pleasure special... Must wear a mask and gloves special … Air France … We also have meals! French aviation companies is operated by one of our airline partners, rules! Direct flight in order to ensure a smooth trip and minimize the handling of your wheelchair can it! Their rules will apply no, not all the passengers have an Air France Youth Pass that is on... 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